Alamo Title Company Survey
Alamo Title is committed to Cusomter Satisfaction. Your assessment of our Service is important to us. We ask that you please take a few minutes to asnwer our survey questions.
1. You are the:
Buyer/Borrower
Buyer/Seller
Selling Agent
Listing Agent
Lender
Other
If "Others", Please Specify:
2. Transaction Information
Your GF#:
Escrow Assistant:
Escrow Officer/Closer:
Alamo Title Goals
Our goal at Alamo Title is to achieve the highest levels of Professionalism, Accuracy, Responsiveness, Knowledge and Courtesy. You will be helping us achieve these goals by letting us know about your recent closing experience.
If the question does not apply, please leave it blank.
3. How would you rate the
Receptionist
in achieving these goals?
Professionalism
Excellent
Above Average
Average
Below Average
Poor
Accuracy
Excellent
Above Average
Average
Below Average
Poor
Responsiveness
Excellent
Above Average
Average
Below Average
Poor
Knowledge
Excellent
Above Average
Average
Below Average
Poor
Courtesy
Excellent
Above Average
Average
Below Average
Poor
4. How would you rate the
Escrow Assistant
in achieving these goals?
Professionalism
Excellent
Above Average
Average
Below Average
Poor
Accuracy
Excellent
Above Average
Average
Below Average
Poor
Responsiveness
Excellent
Above Average
Average
Below Average
Poor
Knowledge
Excellent
Above Average
Average
Below Average
Poor
Courtesy
Excellent
Above Average
Average
Below Average
Poor
5. How would you rate the
Escrow Officer/Closer
in achieving these goals?
Professionalism
Excellent
Above Average
Average
Below Average
Poor
Accuracy
Excellent
Above Average
Average
Below Average
Poor
Responsiveness
Excellent
Above Average
Average
Below Average
Poor
Knowledge
Excellent
Above Average
Average
Below Average
Poor
Courtesy
Excellent
Above Average
Average
Below Average
Poor
6. Overall, how would you rate the quality of service you received from your Escrow Officer/Closer?
Excellent
Above Average
Average
Below Average
Poor
7. How would you rate your over-all closing experience with Alamo Title?<
Excellent
Above Average
Average
Below Average
Poor
8. Would you use Alamo Title Company again?
Yes
No
9. Would you recommend us to your friends, family and business associates?
Yes
No
10. Who referred you to Alamo Title?
Realtor
Lender
Builder
Sales Rep
Attorney
Other
If "Others", Please Specify:
11. Comments regarding your experience with Alamo Title: